TERMS

UNITED KINGDOM (UK MAINLAND ONLY)

Your order is given our personal attention and like all enquirers is dealt with as quickly as possible. If you have any special requests regarding delivery or your order in general, please e-mail us and your request will be dealt with immediately.

In order to keep costs down the courier service that we use cannot deliver to floors above ground level, therefore items ordered will only be delivered to the ground floor of the house or ground floor entrance of flats or apartments.

Payment is accepted by Visa, MasterCard, Switch and Solo using our shopping cart system which is fully supported by a secure server protecting your card details. However if you wish to pay by alternative method please contact us by e-mail rayyfurniture@gmail.com

If your purchase is faulty in any way please return it and you will receive a full refund. You will be covered by the full manufacturer’s warranty. Sorry, we cannot pay for return postage.

MISSING, DAMAGED OR INCORRECT ORDERS

We endeavour to ensure that you receive your goods in pristine condition. If you notice that items are missing, damaged or incorrectly delivered, please contact our Customer Services Department as soon as possible and not later than 72 hours after receiving the order on email rayyfurniture@gmail.com